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Garage: Automotive Automatics

Welcome to the Automotive Automatics Garage section, We have full details of Automotive Automatics. We have the full address, phone numbers and website if they have one. Automotive Automatics in Edinburgh. Automotive Automatics Can offer many Car services like MOTs, Car Parts, Window Tinting, Wheel Repairs, Car Repairs and Car Window Repairs in Edinburgh give them a call to find out about all the Garage services they provide in Edinburgh.

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Automotive Automatics
14 Gordon Street
Edinburgh, EH6 8NA
Phone: 0131-554 5548
Fax: 0131-553 1610


Latest Reviews


 
 
* Oil Leak

Problem After grounding my car I had to remove the damaged splash guard / under tray as it was broken. I noticed there was an oil leak underneath my car. Not knowing where it was coming from I got it booked into Automotive Automatics in the hope that they would solve the problem. Having used this garage before to get my automatic gearbox serviced, without hesitation I went back to them. Week 1 I dropped the car off on a Tuesday at 1230 so that they could take a good look at it. With the amount of oil underneath they suggested that they would steam clean the engine bay to confirm where the oil leak was originating. They phoned at 1658 and it was explained I would need a new sump pan, sump gasket and an oil change. I authorised them to carry out this work and call me the next day once completed. No phone call so I called them to find out there was a delay in getting the parts. Fair enough I though. On Thursday I called at 1715 having had no word to be told it was ready and could be collected. I said I\'d come during my lunch hour on Friday to collect. Called them an hour before to confirm my arrival at 1230. I settled the bill and picked up the car. On Saturday morning I had a look underneath the car, the oil leak had returned, assuming it had left in the first place. I called them up at 1128 to notify them of this and was told there could be an oil leak coming from somewhere else. Hang on a minute... didn\'t I just take the car in to have it looked at with them confirming it was the sump pan and gasket?! Week 2 Phoned up on Monday at 1015 to arrange for the car to be booked in. I dropped it off on Wednesday. I called them at 1608 to get an update. They hadn\'t even look at it. This was after me dropping it off at 0715 with them knowing full well. I was on annual leave Thursday & Friday so told them they could have the car until Monday which suited. Week 3 After a relaxing long weekend Monday had arrived. I called up at 1031 to get an update, car was ready. Having heard this story before I quizzed them to discover that they had not changed the sump gasket, but re-used the original. This must have been why it was still leaking?! They had also not steam cleaned the engine bay on their first attempt. Apparently this was never agreed and they do not do this on-site. Sounds like a miscommunication between staff at this garage. They wanted to charge me a further £30 for the steam cleaning. I stood my ground and refused to pay on the basis that they had already agreed to do this from the start. I was bluntly told to just pick up my car. On collection I noticed that there was oil smudges on the exterior paintwork, specifically on the bonnet. Also oil prints in the driverís foot well. Engine looked like it has been steam cleaned and a quick glance under the car looked like there were no oil leaks. Tuesday morning and had a look under the car. Guess what... there is oil dripping off the sump. Phoned them up yet again, they suddenly said it is the rocker cover and meant to mention this to me yesterday. Conclusion At this moment I\'m thinking that there was nothing wrong with the sump in the first place, apart from a couple of scratches from the impact. I was intact and hadn\'t dropped the entire contents of the engine oil. I could be that now I have no splash guard / under tray an oil leak which was there before is now more obvious. What stands is that I have paid almost £400 for this garages guess work! They are poor communicators and even worse mechanics. Avoid at all costs. ...

Dec 1, 2009
 
 


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